JeriCommerce Support - JeriCommerce Pre-launch Checklist

This checklist walks you through everything you need before going live with JeriCommerce Loyalty. The default Shopify launch path is to configure your loyalty program, publish a Loyalty Hub surface, design and distribute wallet passes, then add optional placements only when they support a specific customer journey.

If you are setting up a new program, start with the guided onboarding and then continue with the online and physical store checklists on Home. If you already use LoyaltyLion, follow the LoyaltyLion checklist. Teams using their own loyalty platform can follow the API integration checklist.

1. Overview of Your Stack ¶

Before starting, confirm the tools you'll use:

Shopify or Shopify Plus
JeriCommerce Wallet (installed from the Shopify App Store)
JeriCommerce Loyalty (built-in loyalty platform)
Automation platform: Klaviyo or Shopify Flow (optional but recommended)

Shopify Plus stores can turn on Multipass login for seamless wallet-to-store navigation.

Shopify integration settings in JeriCommerce — Shopify customer, event, and custom-field integration settings.

2. Loyalty Program Setup ¶

JeriCommerce Loyalty is the built-in loyalty engine. It's designed for brands that want a simple, integrated way to manage points, rewards, and loyalty flows directly within the JeriCommerce platform — without relying on third-party providers.

Set Up Your Store & Labels ¶

Choose to create a new loyalty program during the onboarding flow.
Set up your store settings and basic loyalty program labels from the onboarding flow or the JeriCommerce admin.
Labels include program and points name.

Create Earning Flows ¶

You can create your first earning flows from the onboarding process.
Open Loyalty > Ways to earn in JeriCommerce admin.
Set up point-earning rules for key actions:
- Purchases (based on amount spent)
- Referrals (reward customers when a referred friend joins)

Ways to earn list showing available earning flows — The list shows the earning flows currently available under Loyalty > Ways to earn.

Optional: VIP Tiers ¶

You can expand your program by adding status levels to reward your community.

Define your tiers (e.g., Bronze, Silver, Gold) based on total spend or points earned.
Set thresholds and recalculation cycles to automate customer progression.

Inline tier settings with reset cycle, qualification method, and tier thresholds — Choose the reset cycle, qualification method, and thresholds for your tiers

How do tiers work?

Set Up Rewards ¶

You can create your first rewards from the onboarding process.
Open Loyalty > Ways to redeem and click Add redemption option to create rewards customers can redeem with points.
Rewards will be accessible from the Loyalty Hub and wallet pass.

How do JeriCommerce Rewards work? | How to set your points ratio and rewards by business type

Reward type choices in Ways to redeem — Choose Fixed reward or Points as cash when adding a redemption option.

Notifications on balance updates and available rewards are sent automatically and can be edited through customer flows. Learn how this works.

Publish the Shopify Loyalty Hub ¶

The Shopify Loyalty Hub is the main Shopify experience for new JeriCommerce launches. Start here before adding the standalone widget or individual account blocks.

Storefront hub — Add the hub to a Shopify Online Store page so guests can understand the program and logged-in customers can check points, tier points, tier status, complete earning actions, and redeem rewards.
Customer account hub — Add the Loyalty Hub link to Shopify New Customer Accounts when customers should manage loyalty from their account area.
Customization — Use the Shopify theme editor and the storefront hub CSS starter to align the default hub with the merchant's theme.

Optional Shopify Add-ons ¶

Add smaller extensions only when you need a placement outside the hub:

Points Accumulation Extensions — Show real-time earning potential on product and cart pages. Setting up Points Accumulation Extensions
Checkout Rewards — Recommended for Shopify Plus merchants. Let customers redeem available rewards directly at checkout, where the purchase decision happens. Setting up Checkout Rewards Extensions
Storefront Widget — Keep this for floating, deep-linked, or legacy widget journeys. The hub already covers the main reward, status, and earning-action experience. How to use the JeriCommerce Storefront Widget
Account Blocks — Use separate account blocks only when the store is not using the customer account hub or needs a narrow account-page placement. Setting up the Account Loyalty Block
Storefront SDK: For developers who want a loyalty page with their own design, or loyalty data in other places of the theme. Build a custom loyalty page with the SDK

3. Loyalty Card Design and Setup ¶

Customize Your Loyalty Card ¶

Open Customize → Loyalty card and choose Apple Wallet store card, Apple Wallet poster, or Google Wallet loyalty card.
Under Card (Poster for the Apple Wallet poster), customize your logo, artwork, colors, and card title. Open Details to edit the back of the pass.

Add Key Links to the Pass ¶

Set up sections and links embedded in the Loyalty Card for quick access to:

Shopify login (Multipass login if on Shopify Plus)
Customer profile or subscription page
Loyalty Hub or rewards profile
Product or landing pages

Make sure the sync is complete and Multipass is turned on (if applicable) before distributing passes.

4. Wallet Download Links ¶

You can distribute wallet passes using dynamic or static links.

Learn how to distribute loyalty cards to your customers and how to create a unique customer link that sends the loyalty card to their email with a single click.

Distribution options:

Welcome emails or SMS
Loyalty Hub, account, or profile pages
Post-purchase / Thank you screen
Landing pages or pop-ups

5. Marketing Automation Integration ¶

With Klaviyo ¶

With Shopify Flow ¶

Find available flow templates or create your own flows using Wallet triggers and actions.

6. Campaign Ideas to Launch ¶

Location-Based Campaigns ¶

Trigger a push when customers are near a store.
Send geo-targeted discounts.

How location-based notifications work | Manage locations and devices

Push Notifications ¶

Announce sales or new arrivals.
Send time-limited offers.

How push notifications work

Push campaign audience and timing settings — Choose the audience, wallet platforms, and campaign start timing.

7. Promote Wallet Adoption ¶

Increase visibility and downloads with these ideas:

Add a Wallet button to the Loyalty Hub, account, or profile page.
Offer bonus points for first-time downloads.
Highlight Wallet features in onboarding content.
Add download links to existing emails and workflow journeys.
Include a QR code at in-store counters.

8. Customer Preferences & Compliance ¶

In Customer Flows, choose which fields to collect during the registration process.
Set up policy and agreements for notification consent if needed.

9. Omnichannel — Shopify POS ¶

If you have a retail store using Shopify POS, follow these guides to integrate JeriCommerce in your physical stores:

How to add JeriCommerce tiles to your Shopify POS
Scan the customer's loyalty card on Shopify POS
Store QR Code — Download a QR code poster from JeriCommerce admin and display it at your counter or entrance so walk-in customers can join your loyalty program on the spot.
Receipt QR Code — Print a QR code on receipts so customers can scan and add the loyalty card to their wallet after every purchase. How to add a QR code to your receipts

You're all set up and ready to launch your loyalty card program with JeriCommerce!