To help you launch your loyalty communication strategy faster, JeriCommerce has submitted official flow templates to the Klaviyo Library. These templates follow best practices for retention and include specialized deep-link logic out of the box. They cover coupon and reward emails, but they do not replace the complete setup for confirmation and wallet pass emails. For all five JeriCommerce emails, follow Send Automatic Emails from Klaviyo.
How to find the templates¶
Open the Klaviyo Flow Library¶
Log in to your Klaviyo account and go to Flows in the left-hand menu. Click Browse Templates in the top right.
Search for JeriCommerce¶
In the search bar or the integration filter, look for JeriCommerce.
Create a flow from the template¶
Choose the template you want and click Create Flow. The trigger, timing, and logic are pre-set — you just need to update the email design.
Available templates¶
Reward Unlock Nudge
Waits 24 hours after a customer earns a reward. If they haven't redeemed it, sends a reminder email with a smart deep link that opens the store and applies the reward in one click.
Your Coupon is Ready
Triggers immediately when a coupon is assigned to a customer. Delivers the code to their inbox so they have the discount ready for their next purchase.
Your Reward Code is Ready
Triggers the moment a customer redeems a reward. Sends a confirmation email with the discount code so they can use it on their next order right away.
Reward Unlock Nudge¶
- Trigger:
Reward redeemableevent from JeriCommerce - Logic: Waits 24 hours, then checks if the reward has been used. If not, sends a reminder email.
- Key feature: The email button includes a smart
?jeri={rewardLink}parameter. This automatically opens your store and triggers the JeriCommerce widget, applying the reward with a single click.
Your Coupon is Ready¶
- Trigger:
Coupon Assignedevent from JeriCommerce - Logic: Triggers immediately when a coupon is assigned, either manually or via an automation rule.
- Key feature: Delivers the code instantly to the customer's inbox, ensuring they have the discount ready for their next purchase.
Your Reward Code is Ready¶
- Trigger:
Reward redeemedevent from JeriCommerce - Logic: Triggers the moment a customer redeems a reward, with no delay.
- Key feature: Includes the reward's discount
codein the email, so the customer gets a confirmation and can apply the code on their next order right away.
Before going live¶
{{ event.rewardTitle }} are populating correctly before setting the flow live.